Delivery times

Q: Delivery times

Prescription glasses & sunglasses Your order will take 6 to 12 working days to arrive to your home or our showroom (FREE delivery with Royal Mail 48hr Tracked). Delivery times quoted are from when IOLLA receive your full prescription and order details. Please note, our working days don't include weekends or bank holidays. UK Express Delivery Express delivery is available on orders for prescriptions between -6.00 and +4.00 (with a CYL below -/+2.00). This shortens your delivery time from 6-12 working days to 2-4 working days. This can be added at point of order in our showrooms, or through our Customer Support team remotely for an additional £20. Please Note that our tinted sun glass lenses are not currently available for Express Delivery. Accessories, ready readers and non-prescription products Your order will take 3 to 5 working days to arrive (FREE delivery with Royal Mail 48hr Tracked) You'll receive your glasses between 2 to 4 working days, on Royal Mail's 24hr Tracked service.This service can be added to your order in-store or if you order via our Customer Support team. Please contact our Customer Support team to check if you are eligible. Refresh Orders Your glasses will take 6 to 12 working days to arrive (FREE with Royal Mail 48hr Tracked) Delivery times quoted are from when IOLLA receive your full prescription and frame. Gift Card Box Your order will take 3 to 5 working days to arrive (FREE delivery with Royal Mail 48hr Tracked) Digital Gift Card When you order a digital gift card, this will arrive in your email inbox instantly! International delivery For products being shipped outside of the UK please add 4 to 6 weeks to the relevant delivery times above. From 1st January 2021 the UK is no longer part of the EU. As such any orders placed outside of the UK will be responsible for any additional customs duties or taxes imposed in your country.

Last updated on April 30, 2025 at 3:38 PM

Prescription glasses & sunglasses

Your order will take 6 to 12 working days to arrive to your home or our showroom (FREE delivery with Royal Mail 48hr Tracked).

Delivery times quoted are from when IOLLA receive your full prescription and order details. Please note, our working days don't include weekends or bank holidays.

UK Express Delivery

Express delivery is available on orders for prescriptions between -6.00 and +4.00 (with a CYL below -/+2.00). This shortens your delivery time from 6-12 working days to 2-4 working days. This can be added at point of order in our showrooms, or through our Customer Support team remotely for an additional £20.

Please Note that our tinted sun glass lenses are not currently available for Express Delivery.

Accessories, ready readers and non-prescription products

Your order will take 3 to 5 working days to arrive (FREE delivery with Royal Mail 48hr Tracked)

You'll receive your glasses between 2 to 4 working days, on Royal Mail's 24hr Tracked service.
This service can be added to your order in-store or if you order via our Customer Support team. Please contact our Customer Support team to check if you are eligible.

Refresh Orders

Your glasses will take 6 to 12 working days to arrive (FREE with Royal Mail 48hr Tracked)

Delivery times quoted are from when IOLLA receive your full prescription and frame.

Gift Card Box

Your order will take 3 to 5 working days to arrive (FREE delivery with Royal Mail 48hr Tracked)

Digital Gift Card

When you order a digital gift card, this will arrive in your email inbox instantly!

International delivery

For products being shipped outside of the UK please add 4 to 6 weeks to the relevant delivery times above.

From 1st January 2021 the UK is no longer part of the EU. As such any orders placed outside of the UK will be responsible for any additional customs duties or taxes imposed in your country.