Due to the current Covid situation, please add 7 days to all of our usual lead times for prescription glasses orders, and 5 days for regular sunglasses and accessories orders.
If you'd like to contact our customer experience team, you can send us an email at help@iolla.com and someone will get back to you within 24 hours. Any emails sent after 4pm on Saturday will be responded to on the following Monday.
Live Chat
For an instant reply, why not try our new Live Chat feature? If someone in our team is online right now, you'll see our Chat Bubble in the bottom right of your screen!
Phone
If you'd like to speak to us on the phone, you can give us a call on 0330 124 6525. Our opening hours are:
| MONDAY | 10AM - 5PM | |
| TUESDAY | 10AM - 5PM | |
| WEDNESDAY | 10AM - 5PM | |
| THURSDAY | 10AM - 5PM | |
| FRIDAY | 10AM - 5PM | |
| SATURDAY | 10AM - 5PM | |
| SUNDAY | CLOSED |
