Please be advised that although we are able to dispatch our orders within our lead time, our courier has been experiencing some delays in certain areas. This may result in your order taking longer than expected to arrive.
UK Delivery or showroom collection
Please note these are our new lead times from 02.12.22 onwards, anything ordered before this will fall into our previously advised lead times.
Accessories, ready readers and regular sunglasses
3 to 5 working days (FREE with Royal Mail)
*Where available, you will be able to take these away on the day until 3pm 24th December. If you are ordering online you should be able to order these until 20th December in order to have this arrive in time for Christmas.
£85 Single vision prescription glasses and sunglasses
UK express delivery orders will take between 2 to 4 working days to arrive (£15 with Royal Mail's 24hr tracked). This service is available for certain prescriptions only, please contact Customer Support to check if you are eligible.
*Order these by 3pm 19th December and they should be with you in time for Christmas.
Your glasses will take 6 to 12 working days to arrive (FREE with Royal Mail 48hr Tracked)
Delivery times quoted are from when IOLLA receive your full prescription and order details.
*Order these by 7th December and they should be with you in time for Christmas. Please note that our workshop team will strive to dispatch as many orders as possible placed between the 8th and the 12th of December for Christmas delivery, but unfortunately this is not guaranteed.
£185 Multifocal glasses and sunglasses (only available from a showroom)
Your glasses will take between 6 to 12 working days to arrive (FREE with Royal Mail 48hr Tracked)
Delivery times quoted are from when IOLLA receive your full prescription and order details.
*Order these by 7th December and they should be with you in time for Christmas. Please note that our workshop team will strive to dispatch as many orders as possible placed between the 8th and the 12th of December for Christmas delivery, but unfortunately this is not guaranteed.
Refresh Orders
Your glasses will take 6 to 12 working days to arrive (FREE with Royal Mail 48hr Tracked)
Delivery times quoted are from when IOLLA receive your full prescription, the frame to be refreshed and order details.
International delivery
For products being shipped outside of the UK please add 4 to 5 weeks to the relevant delivery times above.
From 1st January 2021 the UK is no longer part of the EU. As such any orders placed outside of the UK will be responsible for any additional customs duties or taxes imposed in your country.