COVID-19 UPDATE: Our workshop are still largely meeting their normal lead times of 8-14 days for prescription orders (depending on prescription as below) even during lockdown. We have become aware of delays with Royal Mail however. Where postage would normally take 2 days, Royal Mail are quoting up to 10 days for delivery in some cases.
Delivery times quoted are from when IOLLA receive your full prescription and pupillary distance details. For refresh orders, please note the lead time will begin from when we receive your frame and prescription details.
£65 Single Vision Eyewear
Your glasses will take 8-14 days in manufacture, depending on your prescription. Please check your prescription against the ranges below for the lead time for your order:
- SPH -8.00/+6.00 or CYL less than -/+2.00: 8 to 10 days
- SPH within -8.00 to -15.00, +6.00 to +800 or CYL stronger than +/-2.00: 10 to 14 days
- Prism present in prescription: 10 to 14 days
For Showroom collection and UK delivery these lead times include shipping.
For delivery outside of the UK, add 7 to 10 days for shipping
£125 Multifocal Eyewear
All Varifocal and Occupational lens orders will take 10-14 days in manufacture
For Showroom collection and UK delivery these lead times include shipping.
For delivery outside of the UK, add 7 to 10 days for shipping
£65 Polarised Sunglasses, Clip-Ons and Accessories
For Showroom collection and UK delivery: 5 to 7 days
For delivery outside of the UK: Up to 16 days
Physical Gift Cards
For Showroom collection and UK delivery: 5 to 7 days
For delivery outside of the UK: Up to 16 days
Tote Bags
For Showroom collection and UK delivery: 5 to 7 days
For delivery outside of the UK: Up to 16 days
Please note: Unfortunately if you do not live in an European Economic Community country you will be responsible for any customs charges imposed in your country