COVID-19 Update: Once your parcel has been passed to Royal Mail for delivery, your order should be with you within 2 days. Please be aware however that as postal services work to keep staff and customers safe, there may be slight delays.
Regular UK delivery times
Accessories and polarised sunglasses
Polarised non-prescription sunglasses, clip-ons and accessories: 5 to 7 days (FREE via Royal Mail)
£75 Single vision glasses (optical and prescription sunglasses)
Your glasses will take 8-14 days to arrive, depending on your prescription. Delivery times quoted are from when IOLLA receive your full prescription and order details. Please check your prescription against the ranges below for a more accurate delivery time for your order:
- SPH up to -8.00/+6.00 or CYL less than -/+2.00: 8 to 10 days (FREE via Royal Mail)
- SPH greater than -8.00/+6.00, CYL greater than +/-2.00, Combined power (SPH+CYL) greater than -8.00/+6.00 or prescriptions with prism: 10 to 14 days (FREE via Royal Mail)
£145 Multifocal eyewear (only available in a showroom)
All Varifocal and Occupational lens orders: 10 to 14 days (FREE via Royal Mail)
Delivery times quoted are from when IOLLA receive your full prescription details.
Refresh Orders
Your glasses will take 8-14 days to arrive, depending on your prescription and lens type. Please check your prescription against the ranges below for the lead time for your order:
- SPH up to -8.00/+6.00 or CYL less than -/+2.00: 8 to 10 days (FREE via Royal Mail)
- SPH greater than -8.00/+6.00, CYL greater than +/-2.00, Combined power (SPH+CYL) greater than -8.00/+6.00 or prescriptions with prism: 10 to 14 days (FREE via Royal Mail)
- Multifocal Refresh: 10 to 14 days (FREE via Royal Mail)
Delivery times quoted are from when IOLLA receive your frame to be refreshed and full prescription details.
International delivery
Add 10 days to the relevant delivery time above for products delivered outside of the UK.