Please note: Our delivery partners will be processing high volumes of orders at this time of year, so you may see some delays to our usual lead times. We have therefore decided to upgrade all glasses and sunglasses orders to a fully tracked Royal Mail service at no additional cost.
UK Delivery times
Accessories and regular sunglasses
Clip-ons and accessories: 3 to 5 days (FREE with Royal Mail)
Regular sunglasses: 5 to 7 days (FREE with Royal Mail Tracked)
£75 Single vision prescription glasses and sunglasses
Your glasses will take 8 to 14 days to arrive, depending on your prescription. Delivery times quoted are from when IOLLA receive your full prescription and order details. Please check your prescription against the ranges below for a more accurate delivery time for your order:
- SPH up to -8.00/+6.00 or CYL less than -/+2.00: 8 to 10 days (FREE via Royal Mail Tracked)
- SPH greater than -8.00/+6.00, CYL greater than +/-2.00, Combined power (SPH+CYL) greater than -8.00/+6.00 or prescriptions with prism: 10 to 14 days (FREE via Royal Mail Tracked)
£145 Multifocal glasses and sunglasses (only available in a showroom)
All Varifocal and Occupational lens orders: 10 to 14 days (FREE via Royal Mail Tracked)
Delivery times quoted are from when IOLLA receive your full prescription details.
Refresh Orders
Your glasses will take 8-14 days to arrive, depending on your prescription and lens type. Please check your prescription against the ranges below for the lead time for your order:
- SPH up to -8.00/+6.00 or CYL less than -/+2.00: 8 to 10 days (FREE via Royal Mail Tracked)
- SPH greater than -8.00/+6.00, CYL greater than +/-2.00, Combined power (SPH+CYL) greater than -8.00/+6.00 or prescriptions with prism: 10 to 14 days (FREE via Royal Mail Tracked)
- Multifocal Refresh: 10 to 14 days (FREE via Royal Mail Tracked)
Delivery times quoted are from when IOLLA receive your frame to be refreshed and full prescription details.
International delivery
In some cases there may be delays to orders being shipped internationally due to Covid-19, demand over the festive season and other supply chain issues. Please add 3 to 4 weeks to the relevant delivery time above for products delivered outside of the UK.
For orders being delivered outside of the EU, customs clearance procedures may cause further delays.