How much do your glasses cost?
What is included in my order?
Do you offer any discounts?
Can you supply sunglasses?
Can you supply varifocals?
Can you supply clip on sunglasses?
Do you sell gift cards?
Can you supply children's glasses?
Can you supply bifocals?
Do you offer replacement lenses?
Do you offer lens thinning?
What coatings do you provide?
Do you offer blue light coating?
Do you offer photochromatic lenses?
How can I choose a frame online that will fit me well?
Do you offer replacement frames?
Do you have different frame sizes in each model?
What if my frames don't fit me?
Do you supply designer frames?
Where are your frames from?
What does my prescription mean?
How do I send my prescription to you?
What is the maximum prescription you cater to?
I've ordered before, do you still have my prescription/PD?
What's a PD?
Do you carry out eye tests?
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Do I need an appointment?
Where are your showrooms?
What services do your showrooms offer?
What information do I need to place an order?
Do you offer a home try-on service?
Can I order glasses for more than one person?
I need to change my order
Shipping, Exchanges and Returns
Do you offer returns?
How long will my order take?
Can I exchange my glasses?
What are your shipping costs?