General
Pricing
Products
Prescriptions
- What do you need from my prescription copy?
- Where do I enter my prescription?
- I don't have a copy of my prescription, what should I do?
- I've ordered before, do I need to send my prescription again?
- What is the maximum prescription you cater to?
- My prescription has changed, what should I do?
Delivery
Ordering Online
- What information do I need to order online?
- I've ordered before, do I need to send my prescription and PD again?
- What's a PD?
- How can I choose a frame online that will fit me well?
- Can I try the frames on before I buy?
- Can I buy a pair of glasses or sunglasses for someone as a gift?
Showrooms
- What are your showroom opening hours?
- Where are your showrooms?
- Can I make a booking?
- Can I bring my dog with me?
- What's new in the showrooms?
- Can I collect my glasses from a showroom?
Aftercare
- The IOLLA Happiness Guarantee
- How can I stop my glasses from fogging up when I'm wearing a mask?
- How should I clean my glasses?
- How should I look after my glasses?
- Do you offer replacement lenses?
- Can you replace my frames?