1. IOLLA
  2. General

General

Pricing

  • Do you offer any discounts?
  • How much do your glasses cost?
  • What is included in my order?

Products

Prescriptions

  • What do you need from my prescription copy?
  • Where do I enter my prescription?
  • I don't have a copy of my prescription, what should I do?
  • I've ordered before, do I need to send my prescription again?
  • What is the maximum prescription you cater to?
  • My prescription has changed, what should I do?
See all 8 articles

Delivery

  • How long will it take for my order to be delivered?
  • What are your delivery costs?

Ordering Online

  • What information do I need to order online?
  • I've ordered before, do I need to send my prescription and PD again?
  • What's a PD?
  • How can I choose a frame online that will fit me well?
  • Can I try the frames on before I buy?
  • Can I buy a pair of glasses or sunglasses for someone as a gift?
See all 7 articles

Showrooms

  • Visiting IOLLA during the Covid-19 epidemic
  • What is IOLLA doing to keep customers safe from Covid-19?
  • Can I collect my glasses from a showroom?
  • Where are your showrooms?
  • What are your showroom opening hours?
  • What services do your showrooms offer?
See all 8 articles

Aftercare

  • How can I stop my glasses from fogging up when I'm wearing a mask?
  • How should I clean my glasses?
  • Top Tips to Keep Your Glasses at their Best!
  • Do you offer replacement lenses?
  • Can you replace my frames?
  • Can I change my order
See all 11 articles

Contact Us

  • How to reach us